I read "When I Say No I Feel Guilty" by Manuel J. Smith many years ago. It remains the best book on how to be assertive I have ever read. The advice in the book is practical and realistic. It can be applied immediately. At the time of posting this blog Amazon have the Kindle, Hardback and Paperback editions. When I was in practice as an Attorney I advised a client to try a strategy recommended in the book. The strategy worked and the client was saved a big legal bill.
Click here to have a look at the book at Amazon:
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